Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
For digital products and courses : No refund shall apply to the online courses and digital product sold by us, since product and course access is given to users on same day of placing order.
For Physical (non-digital) products : Refunds shall be applicable if the product is not delivered to the user. The refund will be issued at our sole discretion.
All services (including consultancy) and digital products are non-refundable .
However, in a determination to accomplish user satisfaction, if there is an issue, you can contact us through our email email@example.com.
We may refund you back in the following circumstances:
1. If duplicate payment was made due to technical glitch, or any other error;
2. If we consider the refund is necessary as per user support staff as per our sole discretion.
All refund will be issue as per our refund policy. Please contact us via email, we will respond within 3 (Three) business days.
We take user’s feedback very seriously and use it to constantly improve our products and quality of service.
UNETHICAL ORDER & CANCELLATION POLICY
In case of any product or service purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and https://sarainnerhealing.com and https://courses.sarainnerhealing.com will not be liable to pay any refund to you in all such cases.
METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method, once it has been processed.
The complete refund process normally takes about 15-30 working days from the date of confirmation of refund.